Lewin's 3-Step Change Model

This first stage of change involves preparing the organization to accept that change is necessary, which involves breaking down the existing status quo before you can build up a new way of operating.

After the uncertainty created in the unfreeze stage, the change stage is where people begin to resolve their uncertainty and look for new ways to do things.

When the changes are taking shape and people have embraced the new ways of working, the organization is ready to refreeze.